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ICW Members Drop-in Q&A Sessions

The Institute is holding regular Q&A sessions for ICW Members, to offer general advice and facilitate sharing of experiences and solutions on structured collaboration including ISO 44001.

These sessions, which last about an hour, are facilitated by a small team of experts who have either advised on, helped develop or implement structured collaboration.

The sessions are structured around 'Frequently Asked Questions' (FAQs) received from our members on ISO 44001, as well as an open session for current member topics.

The sessions are usually held on the third Thursday of every month.

Format

Each drop-in session will have a theme that we will advertise through Insight and on our website.

(Due to the potentially sensitive nature of the issues discussed, participants are free to use the information received, but must not disclose the identity or affiliation of any of the session's other attendees).

Part 1: Frequently Asked Question

The Structured Collaboration SIG has collated and prioritised a number of FAQs received from members. In this part we will provide general feedback on how a practitioner might address the question and then conduct a discussion with attendees for further views and inputs. This part of the Exchange Session will be allocated about 25 minutes.

(Although our experts are extremely competent, they cannot provide a definitive opinion on all topics as other considerations are likely to apply, such as the organisational and commercial context of the topic).

Part 2: Open Questions

This part will provide an opportunity for attendees to propose a question or issue for discussion on the day. One of our experts will 'chair' this to generate interchange from members and our experts to share good practice, potential solutions, or create topics for future information exchange sessions.

Who are these Sessions for?

The sessions are suitable for anyone, in any organisation, involved in developing or implementing a structured approach to collaboration and learning more about both the principles of ISO 44000 and/or the requirements of ISO 44001 and how they can support better collaboration and a more effective approach.

How to attend

These drop-in sessions are held online using Microsoft Teams.

You do not need to register - the link for each session will be published in the Drop-in Q&A Sessions Page in the Members Area within 24 hours of the start of the session. We also send out reminder emails to all members a few days before and the morning of each session, with links to the Members Area page. If you would like to attend, please make sure you are receiving ICW emails (if you are not receiving our emails, please email Alan Maund for assistance), or simply go to the Members Area page and click the link at the appropriate time.

Next Session:

21 May 2026, 16:00-17:00

Mobilisation 3 - Bedding-in and Exit Planning

Access link coming soon

Previous Sessions

23 Apr 2026, 16:00-17:00

Mobilisation 2: Team Readiness - What Should Happen After Contract Award to Set the 'True North'!

Details coming soon...
25 Mar 2026, 16:00-17:00

Mobilisation 1 - Pre-contract Award Activities

Details coming soon...
19 Feb 2026, 16:00-17:00

The Power of Key Account Management in Collaboration - Who needs it?

Dr Diana Woodburn, BSc, MSc, MBA, PhD, FCIM
President, ASsociation for Key Account Management
How KAM can and should work in your organisation
  • What key account management is and isn't
  • Key account management, project management, collaboration?
  • Building trust through KAM - internally and externally
  • Who manages today's supply-side ecosystems?
20 Nov 2025, 16:00-17:00

How is your internal Collaboration: Optimised or Dysfunctional?

Details coming soon...
16 Oct 2025, 16:00-17:00

Trust - are you the problem?

Trust isn't just a nice-to-have - it's the foundation of collaboration. It starts with you. Join us for an interactive session where we'll explore how everyday choices either build or break the trust that makes collaborations thrive.
The Speakers:

Trevor Gore

John Doyle

Bob Broome
18 Sep 2025, 16:00-17:00

Governance and Process

Why choosing the right collaboration governance is key to ensuring effective collaboration.

Where we will explore how effective structures, clear and joint decision-making frameworks, and streamlined processes can drive better and more powerful collaborations.

10 Jul 2025, 16:00-17:00

Measuring the Behaviours that create Trusting relationships

Our experts John Doyle and Trevor Gore will guide you through:
  • What 'trust' is in collaborative business relationships
  • What are the high-level behavioural elements of trust
  • Behavioural measures of the extent of trust across organisations
19 Jun 2025, 16:00-17:00

How to get the most value out of Internal Audits

This session will explore the key requirements for conducting an internal audit under the ISO 44001 framework, providing you with practical insights into ensuring compliance and enhancing your collaborative management systems. Learn how to effectively assess and improve your organization’s collaborative practices to meet ISO standards and drive better outcomes. Don't miss this opportunity to deepen your understanding of ISO 44001 and its impact on your business!
22 May 2025, 16:00-17:00

Relationship Management Plans

This session will focus on the importance of developing effective relationship management strategies to build and maintain strong, long-term partnerships. Advice on what goes into an effective RMP and JRMP. Learn how to create comprehensive plans that ensure collaboration, trust, and mutual success in every relationship. Enhance your ability to manage and nurture professional connections with expert insights and practical approaches.
Mar 20th 2025, 16:00-17:00

Fireside Chat with Bill Taylor - Key Aspects of Commercial Consideration in Collaborative Business Relationships

In this session, Bill Taylor will share his expertise on navigating the commercial aspects of collaborative partnerships. Gain valuable insights into balancing business goals with relationship-building, and learn how to structure agreements that foster long-term success.
Feb 27th 2025, 16:00-17:00

Rationale For Structured Collaboration

Why and how a structured approach to collaboration in business is necessary, maximising benefits and sustaining relationships.

The session will be run by Denis Leonard, Head of Integrated Management Systems at Graham Group, who will share how his organisation is set up to collaborate.

Jan 23rd 2025, 16:00-17:00

Making Real Social Value Through Collaboration - The TRU Alliance

Drop-In Session hosted by Brian Walton and Gareth Williams, both from the TRU Alliance, The session will provide an insight into how TRU, a collaborative alliance, is driving real social value on the TransPennine Upgrade Programme, one of the largest rail projects in the country. It will also highlight how the Alliance is working closely with beneficiaries to make sure they get real impact and value.
Nov 28th 2024, 16:00-17:00

New Climate Change Requirements in ISO 44001

The International Standardization Organization (ISO) have introduced Climate Change requirements for all of their Standards, effective now! Hear from our experts and ask your questions about how this could affect your ISO44001 certification.
Oct 24th 2024, 16:00-17:00

New Public Procurement Act

Our next drop-in will be an opportunity to learn more about the new Procurement Act due in 2025. We will cover:
Sept 26th 2024, 16:00-17:00

Internal collaboration

Without internal collaboration it’s unlikely that organisations will collaborate externally, as effectively and efficiently. At this session we would like to share views and how we can do more to raise awareness of challenges and improvements of internal collaboration.
Jul 18th 2024, 16:00-16:45

Value Creation

What is a value creation and analysis process? What is the definition of value creation with respect to collaboration? How do I prove value has been created to my senior managers?
May 23rd 2024, 16:00-16:45

Integrated Management

Should we integrate ISO 44001 with our other management systems? What would be the pros and cons in doing so?
Mar 21st 2024, 16:00-16:45

Benefits Realisation Process

How can progress towards intended Benefits be best measured?
Feb 22nd 2024, 16:00-16:45

Business Case

What topics are covered in a collaborative business case?
Jan 18th 2024, 16:00-16:45

CULTURe

What is meant by a collaborative culture?
Dec 11th 2023, 16:00-16:45

Senior Executive Responsible

What are the roles and responsibilities of the SER? Can their responsibilities be delegated and what would be the implications?
83 Victoria Street, London SW1H 0HW . Email: enquiries@icw.uk.com . Phone: 0203 691 1530
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