Facilitation Support

Training and Skills Development

The Institutes unique portfolio of training and skills development courses, both public and in-house, focus on identifying, developing and maintaining the people, processes, systems and tools to fully harness collaborative working.

The ICW Team

Our team of associates combine a wealth of practical business change experience across a wide spectrum of industry sectors. And, all have been qualified under our unique skills development programmes.

ICW Team

The Benefits of Working with ICW

As a not for profit organisation the Institute is focused on knowledge transfer to support internal development and integrated partner relationships. We measure ourselves not on revenue but by the growth of collaborative working and its benefit to industry.

ISO 44001

The Institute was the thought leader and driving force behind the development of BS 11000 'Collaborative Business Relationships', the world's first standard in relationship management, published by BSI (The British Standards Institution) - based on the CRAFT methodology. BS 11000 provided a strategic framework to build and manage business relationships to ensure they are effective, optimised and sustainable delivering benefits for all stakeholders.

With the success of BS 11000, the standard was adopted by ISO (the International Organization for Standards) and, under the guidance of Technical Committee 286 - chaired by ICW, a new requirements standard, ISO 44001 'Collaborative Business Relationship Management Systems' was issued in 2017 - the first in a series of requirements and guidance standards.

It is still early in the life cycle of this new standard and, in the absence of accreditation of certification bodies, the Institute has established the Certification Validation Scheme to help maintain the highest level of confidence in certification bodies.