Managing Collaboration Across Complex Multiple Relationships

Management of Complex Relationships

The Institute, through its experience of supporting organisations with the implementation of ISO 44001 and BS 11000, recognises the demands on resources which are necessary to successfully manage multiple relationships, while meeting the requirements of complex delivery programmes. Integrating the high-level structure and requirements of ISO 44001 with state-of-the-art technology provides a real opportunity to meet the management challenges in complex, multiple relationships. Frequently, limitations on resources constrain visibility and transparency, which in turn can dilute the benefits to be gained from collaborative business relationships. To enhance capability and provide a platform for robust management, the Institute has been working with Affinitext to develop a technology solution that effectively builds on our collaborative working experience and the principles of the Standard. This technology solution is an efficient, proactive tool for all partners to support and enhance their complex collaborative relationships. The unique merging of technology and practical experience offers a major step forward for those challenged by the demands of today’s multi-dimensional programmes, where contractual obligations can exceed tens of thousands.

A Technology Based Solution

The benefits of an effective collaborative business relationship have been well documented. However, increasingly complex and diverse programmes and contracts escalate the demands on management and resources. In parallel, the responsibilities and liabilities of these programmes and the need for greater transparency leads to more demanding contractual requirements. Frequently, valuable opportunities which could be gained from collaborative working are lost or diminished through operational pressures. The collaboration with Affinitext combines the Institute’s knowledge and experience with leading technology, to:

• Increase visibility across relationships
• Enhance partner engagement
• Automate task management to maintain the drum beat for delivery and benefit realisation
• Effectively focus capability and effort, and optimise resources (the right resource at the right time, focused on the right task)
• Capture and share knowledge
• Integrate collaboration with the contract obligations, aligning the collaborative activity with the contract
• Embed agreed operating practice as the standard way of working
• Ensure efficient ISO 44001 compliance

Deliver better value from collaborative working!